Thanks for the info. Oddly enough the phone eventually came up about an hour later. Very weird behavior. The only thing I can think of is that this is a VPN connection and maybe it was having issues with downloads.
But that is some very useful info. Thanks very much.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...