I have a 7971 phone that gets stuck in the upgrade screen and the status says 'Updating' but it isn't downloading anything like a normal firmware upgrade. It continues to reset and go back to that screen.
I have attempted the factory reset with a 7971 and it still goes back to that screen.
I have now performed the reset with 3491572850*# and it does not go to the Upgrade screen anymore, it just sits blank with no lights. Is it looking for the term71.default.loads still? If I don't have the file, I haven't looked yet, where can I get it?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...