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New Member

7971G-GE can't use CFwdALL

Hi,

I have one 7971G-GE with firmware SIP70.9-3-1SR4-1S, i configured all perfectly with my Asterisk server, but i can't use the CFwdALL button (softkey), when i push a number for forward the calls, don't work, and appears reorder.

I read that the problem is that only works with the primary line, but i have only one line (the first).

I read too that the problem is a bug (but in another firmware version), and must disable kpml, and i change the value (3,2,1,0), and it didn't work.

<kpml>3</kpml>

This is my .cnf-xml file:

<?xml version="1.0" encoding="UTF-8"?>
<device  xsi:type="axl:XIPPhone" ctiid="132" uuid="{33de29ad-7915-3a6a-a672-796bdda41419}">
    <fullConfig>true</fullConfig>
    <deviceProtocol>SIP</deviceProtocol>
    <sshUserId>cisco</sshUserId>
    <sshPassword>XXXXXX</sshPassword>
    <ipAddressMode>0</ipAddressMode>
    <allowAutoConfig>true</allowAutoConfig>
    <ipPreferenceModeControl>0</ipPreferenceModeControl>
    <tzdata>
        <tzolsonversion>2012c</tzolsonversion>
        <tzupdater>tzupdater.jar</tzupdater>
    </tzdata>
    <mlppDomainId>000000</mlppDomainId>
    <mlppIndicationStatus>Off</mlppIndicationStatus>
    <preemption>Disabled</preemption>
    <executiveOverridePreemptable>false</executiveOverridePreemptable>
    <devicePool  uuid="{1b1b9eb6-7803-11d3-bdf0-00108302ead1}">
        <revertPriority>0</revertPriority>
        <name>Default</name>
        <dateTimeSetting  uuid="{9ec4850a-7748-11d3-bdf0-00108302ead1}">
            <name>CMLocal</name>
            <dateTemplate>D/M/Y</dateTemplate>
            <timeZone>Central Europe Standard/Daylight Time</timeZone>
            <olsonTimeZone>Europe/Madrid</olsonTimeZone>
            <ntps>
                <ntp>
                    <name>172.28.12.1</name>
                    <ntpMode>Unicast</ntpMode>
                </ntp>
            </ntps>
        </dateTimeSetting>
        <callManagerGroup>
            <name>Default</name>
            <tftpDefault>true</tftpDefault>
            <members>
                <member priority="0">
                    <callManager>
                        <name>Meucci</name>
                        <description>Asterisk de Frabits</description>
                        <ports>
                            <ethernetPhonePort>2000</ethernetPhonePort>
                            <sipPort>5060</sipPort>
                            <securedSipPort>5061</securedSipPort>
                            <mgcpPorts>
                                <listen>2427</listen>
                                <keepAlive>2428</keepAlive>
                            </mgcpPorts>
                        </ports>
                        <processNodeName>172.28.12.120</processNodeName>
                    </callManager>
                </member>
            </members>
        </callManagerGroup>
        <connectionMonitorDuration>120</connectionMonitorDuration>
    </devicePool>
    <sipProfile>
        <sipProxies>
            <backupProxy>172.28.12.120</backupProxy>
            <backupProxyPort>5060</backupProxyPort>
            <emergencyProxy>172.28.12.120</emergencyProxy>
            <emergencyProxyPort>5060</emergencyProxyPort>
            <outboundProxy>172.28.12.120</outboundProxy>
            <outboundProxyPort>5060</outboundProxyPort>
            <registerWithProxy>true</registerWithProxy>
        </sipProxies>
        <sipCallFeatures>
            <cnfJoinEnabled>true</cnfJoinEnabled>
            <callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
            <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
            <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
            <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
            <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
            <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
            <rfc2543Hold>false</rfc2543Hold>
            <callHoldRingback>2</callHoldRingback>
            <URIDialingDisplayPreference>1</URIDialingDisplayPreference>
            <localCfwdEnable>true</localCfwdEnable>
            <semiAttendedTransfer>true</semiAttendedTransfer>
            <anonymousCallBlock>2</anonymousCallBlock>
            <callerIdBlocking>2</callerIdBlocking>
            <dndControl>0</dndControl>
            <remoteCcEnable>true</remoteCcEnable>
            <retainForwardInformation>false</retainForwardInformation>
        </sipCallFeatures>
        <sipStack>
            <sipInviteRetx>6</sipInviteRetx>
            <sipRetx>10</sipRetx>
            <timerInviteExpires>180</timerInviteExpires>
            <timerRegisterExpires>3600</timerRegisterExpires>
            <timerRegisterDelta>5</timerRegisterDelta>
            <timerKeepAliveExpires>120</timerKeepAliveExpires>
            <timerSubscribeExpires>120</timerSubscribeExpires>
            <timerSubscribeDelta>5</timerSubscribeDelta>
            <timerT1>500</timerT1>
            <timerT2>4000</timerT2>
            <maxRedirects>70</maxRedirects>
            <remotePartyID>true</remotePartyID>
            <userInfo>None</userInfo>
        </sipStack>
        <autoAnswerTimer>1</autoAnswerTimer>
        <autoAnswerAltBehavior>false</autoAnswerAltBehavior>
        <autoAnswerOverride>true</autoAnswerOverride>
        <transferOnhookEnabled>false</transferOnhookEnabled>
        <enableVad>false</enableVad>
        <preferredCodec>none</preferredCodec>
        <dtmfAvtPayload>101</dtmfAvtPayload>
        <dtmfDbLevel>3</dtmfDbLevel>
        <dtmfOutofBand>avt</dtmfOutofBand>
        <kpml>3</kpml>
        <phoneLabel>Meucci Mj</phoneLabel>
        <stutterMsgWaiting>2</stutterMsgWaiting>
        <callStats>true</callStats>
        <offhookToFirstDigitTimer>15000</offhookToFirstDigitTimer>
        <T302Timer>15000</T302Timer>
        <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
        <disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
        <poundEndOfDial>false</poundEndOfDial>
        <startMediaPort>16384</startMediaPort>
        <stopMediaPort>20000</stopMediaPort>
        <organizationTopLevelDomain/>
        <sipLines>
            <line button="1" lineIndex="1">
                <featureID>9</featureID>
                <featureLabel>502</featureLabel>
                <proxy>USECALLMANAGER</proxy>
                <port>5060</port>
                <name>502</name>
                <displayName>502</displayName>
                <autoAnswer>
                    <autoAnswerEnabled>2</autoAnswerEnabled>
                </autoAnswer>
                <callWaiting>3</callWaiting>
                <authName>502</authName>
                <authPassword>XXXXXX</authPassword>
                <sharedLine>false</sharedLine>
                <messageWaitingLampPolicy>3</messageWaitingLampPolicy>
                <messageWaitingAMWI>0</messageWaitingAMWI>
                <messagesNumber>*99</messagesNumber>
                <ringSettingIdle>4</ringSettingIdle>
                <ringSettingActive>5</ringSettingActive>
                <contact>502</contact>
                <forwardCallInfoDisplay>
                    <callerName>true</callerName>
                    <callerNumber>false</callerNumber>
                    <redirectedNumber>false</redirectedNumber>
                    <dialedNumber>true</dialedNumber>
                </forwardCallInfoDisplay>
                <maxNumCalls>4</maxNumCalls>
                <busyTrigger>2</busyTrigger>
            </line>
        </sipLines>
        <externalNumberMask/>
        <voipControlPort>5060</voipControlPort>
        <dscpForAudio>184</dscpForAudio>
        <dscpForPriorityAudio>180</dscpForPriorityAudio>
        <dscpForImmediateAudio>176</dscpForImmediateAudio>
        <dscpForFlashAudio>164</dscpForFlashAudio>
        <dscpForFlashOverrideAudio>168</dscpForFlashOverrideAudio>
        <dscpForExecutiveOverrideAudio>168</dscpForExecutiveOverrideAudio>
        <dscpForPriorityVideo>156</dscpForPriorityVideo>
        <dscpForImmediateVideo>148</dscpForImmediateVideo>
        <dscpForFlashVideo>140</dscpForFlashVideo>
        <dscpForFlashOverrideVideo>132</dscpForFlashOverrideVideo>
        <dscpForExecutiveOverrideVideo>132</dscpForExecutiveOverrideVideo>
        <dscpVideo>136</dscpVideo>
        <dscpForTelepresence>128</dscpForTelepresence>
        <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
        <dialTemplate>dialplan.xml</dialTemplate>
        <alwaysUsePrimeLine>false</alwaysUsePrimeLine>
        <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
    </sipProfile>
    <MissedCallLoggingOption>11100000000000000000000000000</MissedCallLoggingOption>
    <commonProfile>
        <phonePassword/>
        <backgroundImageAccess>true</backgroundImageAccess>
        <callLogBlfEnabled>2</callLogBlfEnabled>
    </commonProfile>
    <loadInformation>SIP70.9-3-1SR4-1S</loadInformation>
    <vendorConfig>
        <disableSpeaker>false</disableSpeaker>
        <disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
        <pcPort>0</pcPort>
        <settingsAccess>1</settingsAccess>
        <garp>1</garp>
        <voiceVlanAccess>0</voiceVlanAccess>
        <autoSelectLineEnable>0</autoSelectLineEnable>
        <webAccess>0</webAccess>
        <daysDisplayNotActive>1,7</daysDisplayNotActive>
        <displayOnTime>08:45</displayOnTime>
        <displayOnDuration>10:30</displayOnDuration>
        <displayIdleTimeout>01:00</displayIdleTimeout>
        <spanToPCPort>1</spanToPCPort>
        <loggingDisplay>1</loggingDisplay>
        <displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
        <moreKeyReversionTimer>5</moreKeyReversionTimer>
        <autoCallSelect>1</autoCallSelect>
        <g722CodecSupport>0</g722CodecSupport>
        <headsetWidebandUIControl>0</headsetWidebandUIControl>
        <handsetWidebandUIControl>0</handsetWidebandUIControl>
        <headsetWidebandEnable>0</headsetWidebandEnable>
        <handsetWidebandEnable>0</handsetWidebandEnable>
        <peerFirmwareSharing>1</peerFirmwareSharing>
        <enableCdpSwPort>0</enableCdpSwPort>
        <enableCdpPcPort>0</enableCdpPcPort>
        <enableLldpSwPort>1</enableLldpSwPort>
        <enableLldpPcPort>1</enableLldpPcPort>
        <lldpAssetId/>
        <powerPriority>0</powerPriority>
        <ipv6LogServer/>
        <minimumRingVolume>0</minimumRingVolume>
        <sideToneLevel>0</sideToneLevel>
        <webProtocol>0</webProtocol>
        <SWRemoteConfig>1</SWRemoteConfig>
        <PCRemoteConfig>1</PCRemoteConfig>
        <PortAutoLinkSync>1</PortAutoLinkSync>
        <sshAccess>2</sshAccess>
        <loginAccess>1</loginAccess>
    </vendorConfig>
    <commonConfig/>
    <enterpriseConfig/>
    <versionStamp>1404821106-161d7dc7-8b26-4ff5-8489-dd9e431627ab</versionStamp>
    <userLocale>
        <name>Spanish_Spain</name>
        <uid>1</uid>
        <langCode>es_ES</langCode>
        <version>9.0.0.0(1)</version>
        <winCharSet>iso-8859-1</winCharSet>
    </userLocale>
    <networkLocale>Spain</networkLocale>
    <networkLocaleInfo>
        <name>Spain</name>
        <uid>64</uid>
        <version>9.0.0.0(1)</version>
    </networkLocaleInfo>
    <deviceSecurityMode>1</deviceSecurityMode>
    <idleTimeout>0</idleTimeout>
    <authenticationURL/>
    <directoryURL/>
    <idleURL/>
    <informationURL/>
    <messagesURL/>
    <proxyServerURL/>
    <servicesURL/>
    <secureAuthenticationURL/>
    <secureDirectoryURL/>
    <secureIdleURL/>
    <secureInformationURL/>
    <secureMessagesURL/>
    <secureServicesURL/>
    <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
    <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
    <dscpForCm2Dvce>96</dscpForCm2Dvce>
    <transportLayerProtocol>2</transportLayerProtocol>
    <dndCallAlert>5</dndCallAlert>
    <phonePersonalization>1</phonePersonalization>
    <rollover>0</rollover>
    <singleButtonBarge>0</singleButtonBarge>
    <joinAcrossLines>0</joinAcrossLines>
    <autoCallPickupEnable>false</autoCallPickupEnable>
    <blfAudibleAlertSettingOfIdleStation>1</blfAudibleAlertSettingOfIdleStation>
    <blfAudibleAlertSettingOfBusyStation>1</blfAudibleAlertSettingOfBusyStation>
    <capfAuthMode>0</capfAuthMode>
    <capfList>
        <capf>
            <phonePort>3804</phonePort>
            <processNodeName>172.28.12.120</processNodeName>
        </capf>
    </capfList>
    <certHash/>
    <encrConfig>false</encrConfig>
    <advertiseG722Codec>1</advertiseG722Codec>
    <mobility>
        <handoffdn/>
        <dtmfdn/>
        <ivrdn/>
        <dtmfHoldCode>*81</dtmfHoldCode>
        <dtmfExclusiveHoldCode>*82</dtmfExclusiveHoldCode>
        <dtmfResumeCode>*83</dtmfResumeCode>
        <dtmfTxfCode>*84</dtmfTxfCode>
        <dtmfCnfCode>*85</dtmfCnfCode>
    </mobility>
</device>

I can't access via ssh or via web. Via ssh, with this configuration it must work, but not, and via web, i can see only some values and logs, I can't modify values.

Via Cisco Configuration Assistant i try to connect, but appears one error message "unsupported device or unsupported firmware".

Anyone can help me?

Regards

 

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