04-03-2012 11:48 PM - edited 03-16-2019 10:28 AM
Hi we are having issues with phones (model :7975-G).
CUCM version 7.1.3.10000-11
Phone firmware version in Device Defaults in CUCM - SCCP75.8-4-3S
We are in a hospitality environment where guests check-in and check-out daily.
We have about 500 of these phones throughout the facility.
Randomly some phones are stuck in "updating locale" when checking-out.
We then have to power cycle the phones (removing cable physically) or shut/no shut POE ports.
There is a possibility that we are hitting bug CSCs137865.
Anyone knowing a solution for that.
Thanks
Solved! Go to Solution.
04-04-2012 01:24 AM
Sada,
CSCs137865 is not a valid Bug ID, you might want to double check.
Further, the phone is running on very old firmware, why not update it to latest & see if it helps ?
latest firmware is 9.2.3 available here for download.
GP.
Pls rate helpful posts by clicking on stars below the post !!
04-04-2012 01:24 AM
Sada,
CSCs137865 is not a valid Bug ID, you might want to double check.
Further, the phone is running on very old firmware, why not update it to latest & see if it helps ?
latest firmware is 9.2.3 available here for download.
GP.
Pls rate helpful posts by clicking on stars below the post !!
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