Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

7975 incorrect time

Hi,

All other cisco phones showing correct time, except 7975's showing one hour back.using cisco callmanager express.

any help is appreciated..

thanks

5 REPLIES
Hall of Fame Super Red

Re: 7975 incorrect time

Hi Khaja,

This is not an uncommon issue that should be quite fixable :)

Troubleshooting Incorrect Time Stamp on IP Phones in Cisco Unified CME

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_time.html#wp1053981

This was really covered nicely by Paul in this thread :)

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=General&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbf1665/0

Hope this helps!

Rob

New Member

Re: 7975 incorrect time

Thanks Rob,

wondering does 7975 support CME4.0(X) at all? is there any other way to set the time on 7975 with CME4.0? it is displaying 1 hour back the normal time.

thanks again

Hall of Fame Super Red

Re: 7975 incorrect time

Hi Khaja,

You are most correct my friend (sorry for not noticing :) Support for the 7975 was not added until CME 4.1;

12.4(15)T1

Cisco Unified CME 4.1(1)

The 7942, 7945, 7962, 7965, and 7975 keywords were introduced.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_l1ht.html#wp1033537

Cisco Unified CME 4.1 Supported Firmware, Platforms, Memory, and Voice Products

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme41spc.htm

Cisco Unified CME and Cisco IOS Software Version Compatibility Matrix

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm

Hope this helps!

Rob

New Member

Re: 7975 incorrect time

Many Thanks Rob,

I got the same issue with couple of 7970's with CME4.0 please advise how to set their time.. they are 1hour back as well.

Hall of Fame Super Red

Re: 7975 incorrect time

Hi Khaja,

You are most welcome! Here are two good docs that relate to the setup for the 7970;

7970 IP Phone: Set the Time Zone

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_example09186a0080631683.shtml

CallManager Express 3.2.1 with the Cisco 7970 Color IP Phone Configuration Example

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_example09186a008042326b.shtml

Hope this helps!

Rob

595
Views
7
Helpful
5
Replies