CSCsr65970 - Feature to turn on/off audio played to handset while on headset
Symptom: If you listen closely, the phone will play the audio to headset and handset simultaneously at all times.
Conditions: It happens on all 79XX phones until firmware 8.3(5)
Workaround: This is a product specific configuration now available under CCMAdmin > Device > Phone for 79X2 and 79X5 phones. Handset/Headset Monitor:
When handset/headset monitoring is enabled, a supervisor can pick up the inactive handset/headset and hear the call in progress. For example, if an agent is on a call on the headset, a supervisor can hear the other party on the handset. Only the microphone on the active handset/headset is in use. For example, if an agent is active on the headset, then the headset microphone is active and the handset microphone is disabled.
1st Found-in: (2)
Known Affected Versions:
Cisco Unified IP Phone 7900 Series
6 - enhancement
Customer Reported: (12)
CSCsy40833 : Handset Speaker Still Active when using Headset
Symptom:While using a headset, the called party's voice can still be faintly heard on the handset while it is on hook.Conditions:The callee has a headset attached to a Cisco IP Phone and makes a call. While the called party is talking, his voice can be heard both on the headset as well as faintly on the handset while it is still on hook.Workaround:None
Please remember to tag your threads and help support "Teachers without Borders"
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...