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New Member

7985 Phone always treats all calls as video calls

Recently, I rolled out a new phone system here (CUCM 7.0(2)) and for some reason with our 7985's, whenever we try to dial out from them, the call fails and we get the message "no video bandwidth available" even though the call is going to the PSTN. On the PRI's voice-port on the gateways that the call is going out to the PSTN, I have the command "bearer-cap speech" implemented and i'm still getting calls that aren't able to proceed. Any ideas anyone?

Thanks,

Justin

2 REPLIES
VIP Super Bronze

Re: 7985 Phone always treats all calls as video calls

Is the "retry video call as audio" setting checked on the device configuration page for the 7985?

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New Member

Re: 7985 Phone always treats all calls as video calls

Yes Sir.

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