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Community Member

7985 unsupported protocole for background image

i make background images for 7985 Video(firmware of 7985 is 4.1.2) phone but when i select one of the listed image the error message indicating this image is not supported protocole. i check configuration as followin:

1. make image with 800x600 PNG file

2.put the prevouise image 80x600x16

3.edit List.xml file as

<ImageItemImage="TFTPPath:Desktops/800x600x16/logo7985.png"

URL="TFTPPath:Desktops/800x600x16/logo7985.png"/>

4.after that image is listed but whn i select it the error messege appear unsupported protocole.

thanx alot

2 REPLIES
Hall of Fame Super Red

Re: 7985 unsupported protocole for background image

Hi Hani,

Have a look at this good doc for the 7985;

http://www.cisco.com/application/pdf/en/us/guest/products/ps6564/c1693/ccmigration_09186a008069e1b0.pdf

It looks like the List.xml should look like this;

FTP:Desktops/800x600x16/logo7985.png"

URL="TFTP:Desktops/800x600x16/logo7985.png"/>

with a space between ImageItem and Image and with just TFTP rather than TFTPPath.

Hope this helps!

Rob

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Community Member

Re: 7985 unsupported protocole for background image

Dear Rob

thank you vey much its working and everything is fine .

Kind Regards.

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