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New Member

800 # as ANI?

Someone in our customer services group asked if I could have the ANI on outbound calls be the

800 number for that group.  Is that even possible with CUCM 7?  Would the SIP PSTN provider like even allow that?

Is it advisable?  Common?  Thank you.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

800 # as ANI?

It wont be possible with CUCM 7 but is possible with CUCM 8.5 & later. Please check with your Telco for UnScreen ANI service.

This service will allow a 800 number to appear in CallerID to customer, while allowing the Calling Number to screened by Telco to determine such things 911 and location sourcing the call.

.

To do this Telco is using the SIP FROM header populated with an 800 number to appear as the CallerID, and using a SIP P-Asserted Indentity (P-PAID)header to hold the source number of the caller.

Unscreened by Telco means, The FROM header is NOT screened, however the PAID is screened by Telco before Telco will complete the call. When screening the PAID the Telco is looking for one of their assigned DIDs. Using an assigned DID in the PAID Telco will be able to determine location of the phone sourcing the call.

In order to add the 800 number in front the number the way would be to configure the external phone mask at the directory number configuration, due to there is not a cluster wide parameter to apply the change to all the phones.

In the case of how to populate the PAI header you need to configure a SIP Normalization Scripts, this supported from CUCM 8.5 and above.

Following guides would be of help..

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/b06scrpt.html

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/sip_tn/8_5_1/1-overview.html

Hope it helps ?

Pls rate the post if it does.

GP.

Hall of Fame Super Silver

800 # as ANI?

If your SIP provider does not allow you to set caller ID to anything you want.

You should be able to do it with CUBE with CUCM 7.X, you should be using CUBE anyway with any SIP service.

HTH,

Chris

3 REPLIES
Cisco Employee

800 # as ANI?

It wont be possible with CUCM 7 but is possible with CUCM 8.5 & later. Please check with your Telco for UnScreen ANI service.

This service will allow a 800 number to appear in CallerID to customer, while allowing the Calling Number to screened by Telco to determine such things 911 and location sourcing the call.

.

To do this Telco is using the SIP FROM header populated with an 800 number to appear as the CallerID, and using a SIP P-Asserted Indentity (P-PAID)header to hold the source number of the caller.

Unscreened by Telco means, The FROM header is NOT screened, however the PAID is screened by Telco before Telco will complete the call. When screening the PAID the Telco is looking for one of their assigned DIDs. Using an assigned DID in the PAID Telco will be able to determine location of the phone sourcing the call.

In order to add the 800 number in front the number the way would be to configure the external phone mask at the directory number configuration, due to there is not a cluster wide parameter to apply the change to all the phones.

In the case of how to populate the PAI header you need to configure a SIP Normalization Scripts, this supported from CUCM 8.5 and above.

Following guides would be of help..

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/b06scrpt.html

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/sip_tn/8_5_1/1-overview.html

Hope it helps ?

Pls rate the post if it does.

GP.

Hall of Fame Super Silver

800 # as ANI?

If your SIP provider does not allow you to set caller ID to anything you want.

You should be able to do it with CUBE with CUCM 7.X, you should be using CUBE anyway with any SIP service.

HTH,

Chris

New Member

800 # as ANI?

Outstanding.  Thank you. 

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