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Cisco Employee

88xx Merge/Barge Notification in Call Session bubble across shared lines is not consistent.

Hi All,

 

Here is the setup and the steps I used to see this issue…

Phone A - 601052 is a single line phone

Phone B - 601053 is a single line phone

Phone C - 601051 has shared lines with 601052 and 601053

In this case Phone A (601052) calls Phone B (601053). All is normal and working great.

Then on Phone C (With All Calls On and Use Primary Line On) we see everything looks normal.

Then on Phone C hit the Session Key, We get the Prompt for Merge, say Yes, and then we get Unknown on 601052 in the call session and we believe it should say conference.

If I hit the 601052 shared line PLK on (601051) I just get UNKNOWN w/o the On 601052 and if I hit 601053 shared line PLK the Call Session ID say "Conference".

The line that dialed out 601052 (which called) 601053 shows the original dialed call. Shouldn't it say "Conference" too?

 

Please let me know the exact behavior.

 

Thanks,

Guru

1 REPLY
Cisco Employee

Please anyone help me

Please anyone help me

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