Yesterday we upgraded the firmware on our 8945's so that we could enable personal ringtones and background images.
This morning I have created a background image the correct size as per the cisco website and for some strange reason it wouldnt work... Next thing i tried is adding the image I wanted on top of one of the images that does work on the phone. (Grabbed off the TFTP server)
This didnt work either... So here I am...
Resolution I used for the first image was 640x480 with bit depth of 24. Second image was the same but bit depth of 32.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...