I have just upgraded my 8945 to the latest firmware and the directory button no longer works, when i look at the phone on the browser i notice the Directory URLs are missing since the upgrade. Has anyone had this problem?
Below were my URL's before the upgrade, they are now no longer there
I just upgraded one of my 8945's and I see the same thing. The reason the URLs are missing and the directories button is not working is because the phone is saying that it cannot download it's configuration file from the TFTP server so it's falling back to getting the XMLDefault.cnf.xml file.
If you check the phone's web page or status messages from the settings menu do you see this?
If your reading this, i just got off the phone with CISCO Tac and was told they are seeing a lot of reports of directory button not working issues for this firmware release, so we have hit a fresh bug, it doesnt have a number yet.
The cause is due to not having the latest CUCM device pack installed (requires a reboot).
The Cisco IP Phone 8941 and 8945 support a new "secure by default" feature with this release. Before phones are upgraded to Firmware Release 9.3(1), the Cisco Unified Communications Manager must have devpack 8.0.3(24049)/8.5.1(14070)/8.6.2(22030) or higher installed. The phones require this devpack. If the correct devpack is not installed first, the phones cannot successfully register to the Cisco Unified Communications Manager.
I have the same issue. I've installed the dev packs and it still isn't working. I think that's a red herring. The described section doesn't say anything about directories not working, it says the phone won't register. Registration is working just fine. The dev packs did fix my 9971's directory from not working but the 8945s aren't working.
The only odd thing I saw was that the suggestion also said to reboot. Did they mean the phones need to reboot or the CUCM cluster? I've got the TFTP services restarted which should put the newest firmware packs out there.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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