Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

8945 IP Phone custom background with CME

Hi,

 

I have CME 10.5 with IOS 15.4(3)M on 2911

I have 8945 and 9971 ip phones

I configured the CME for a custom background

9971 ip phone successfully receive the photo and set it as background

But ip phone 8945 failed to do that - when checking Settings > Preferences > "THERE IS NO WALLPAPER"

 

I find it was an issue for 8945 with CME for old fw. I don't know if it is solved or still an issue

 

Please note that both 8945 and 9971 use the same png specs and the same List.xml so the configuration is correct

 

8945 fw version is 9-2-2-0

 

I tried sccp and sip but with the same result

Also trying to upgrade to higher release. phone don't complete the upgrade and stay in 9-2-2 which is the supported fw as per CME 10.5 doc

 

Please confirm if it is still an issue with CME for 8945 or there is a work around for that !!

 

Thanks

93
Views
0
Helpful
0
Replies