8961/CUCM10.5/Transfer when call is ringing in, without going off hook

[Andreas Wittemann]

Hi community,

i somehow couldn´t get it working that a ringing in call, which is shown on display, can get transferred directly to a variably chosen number.

What i CAN do is an iDivert, to voicemails, and also it should be able to a preconfigured number.

BUT: Customer wants to choose freely any number he wants, not only preconfigured number or voicemail...like with a full consult transfer.

Any ideas?

Thanks,

Andreas

[Jaime Valencia · Accepted solution]

Nope, all you get to do that is iDivert, no way to transfer a call to any number you want, if you don't actually pick up the call in first place.

[Andreas Wittemann]

Thanks, so i was right