Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

8961/CUCM10.5/Transfer when call is ringing in, without going off hook

Hi community,

 

i somehow couldn´t get it working that a ringing in call, which is shown on display, can get transferred directly to a variably chosen number.

What i CAN do is an iDivert, to voicemails, and also it should be able to a preconfigured number.

BUT: Customer wants to choose freely any number he wants, not only preconfigured number or voicemail...like with a full consult transfer.

Any ideas?

 

Thanks,

Andreas

Everyone's tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Nope, all you get to do that

Nope, all you get to do that is iDivert, no way to transfer a call to any number you want, if you don't actually pick up the call in first place.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
Cisco Employee

Nope, all you get to do that

Nope, all you get to do that is iDivert, no way to transfer a call to any number you want, if you don't actually pick up the call in first place.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Thanks, so i was right

Thanks, so i was right

55
Views
5
Helpful
2
Replies
CreatePlease to create content