09-30-2013 08:55 PM - edited 03-16-2019 07:37 PM
Hi,
I have an IP Telephony setup in CUCM 9.1 and having IP Phones 8961 and 6945 phones.
I need to block conference facility for all the IP Phones. For 6945 SCCP phones I made through the Softkey button template changes and conference is disable for all the 6945 phones.
But I could not able to find the softkey button template changes in the 8961 phones .There is only hard button for the conference and transfer for 8961 phones.
I made the changes in the feature control policy...like this......
Device > Phone > Common Phone Profile
Device > Device Settings > Common Phone Profile > Feature Control Policy
Device > Device Settings > Feature Control Policy
But no luck......
How we can make the changes for softkeys for 8961...
Thanks in advance
Nithin Louis.
09-30-2013 10:06 PM
Hi,
go to device --phone -- feature control policy
10-01-2013 04:42 PM
I thought this feature was controllable under Feature Control Policy but when i checked there was no option about Conference.
Can you open a support case and let see what TAC says.
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