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8961 IP Phone losing its background image

We just deployed 200 8961s at a single building. Everything went as expected, except that the users have found that the background image reverts back to the Cisco blue splash after 15-20 minutes. We have deployed 500+ of these phones at a different location (same profile, etc) and they are not having this problem. We are testing to see if the image is at fault for some reason? Is there a setting in the CM that controls this?

CM Admin level 8.0.3.20000-2

Thanks,

Blake Gentner

1 REPLY
Super Bronze

8961 IP Phone losing its background image

Hi

THere is no centralised background image control in CUCM - just the ability to serve the images via TFTP.

How have you deployed the images? Via the user preferences menu?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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