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911 calls only

Is it possible to restrict all outbound calls except for 911 calls in Call Manager 4.2?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: 911 calls only

yes, again it's all based in CSS and partitions

pt_SFO, CSS_SFO, 911 in PT_SFO and using RL_SFO which uses SFO_GW

same logic for LA or whatever site you want, CSS and partitions

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
6 REPLIES
Cisco Employee

Re: 911 calls only

it's possible in any version, simply don't create any route patterns other than 911

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: 911 calls only

Thanks! So looks like this will work for a single site.

How about for multiple sites where each site has its own gateway/route list? How can each site have a unique route pattern and yet allow users to just dial "911" digits during an emergency.

Hope this makes sense.

Cisco Employee

Re: 911 calls only

use CSS and partitions to create one per site

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: 911 calls only

Thanks! We have created the CSS and partitions for each site. But as for the route pattern, is it possible to create multiple route patterns called "911" but assign the different partitions and gateways/route list?

What we are looking for is if a user in San Francisco calls 911, PSAP in SF will get the call. And if a user in Los Angeles calls 911, PSAP in LA will get the call.

Sorry if this is starting to sound confusing.

Cisco Employee

Re: 911 calls only

yes, again it's all based in CSS and partitions

pt_SFO, CSS_SFO, 911 in PT_SFO and using RL_SFO which uses SFO_GW

same logic for LA or whatever site you want, CSS and partitions

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: 911 calls only

You da man! Thanks!

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