I am having an issue where the 911 call center is not receiving our local address only our DID number when calls are placed through the PRI. The telecom is telling me they can't associate an addresses with our DID. Is there any way I can associate our local address with the DID on the PBX side, either through the gateway or call manager?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...