I was able to get 9951 phone on the CM 7.1.(3a) su1 and even video calls, but I noticed that there is not a place in UCM to apply a softkey template and several features are missing such as DND, Park, Meetme, SNR, am I missing something in the form of a patch.
Also was wondering how I can get the Cisco Phone Designer to work with these phones.
Table 7-4 provides information about some of the features that are available on softkeys, some that are available on dedicated feature buttons, and some that you need to configure as programmable feature buttons. An "X" in the table indicates that the feature is supported for the corresponding button type or softkey. Of the two button types and softkeys, only programmable feature buttons require configuration in Cisco Unified IP Phone administration.
Note The Cisco Unified IP Phone 8961, 9951, and 9971 does not use softkey templates in Cisco Unified Communications Manager administration.
I have also a question about the softkeys on 89XX and 99XX...
As a matter of fact, we can't apply a specific softkey template on these phones. But in my company, we want to hide the softkey "CFA" which is present by default on the phones (for example, managers must not use this softkey to avoid issues with their call filtering system : line forwarded to the assistant...).
Do we have the choice if we don't want to use these default softkeys (remove "CFA" softkey for example) ?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...