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New Member

9951 cisco phone with phone designer software issue

Hi

 

i m working on windows 7 32bit laptop

my cucm manager version is 9.1.2.11900-12

i have 9951 cisco phone with the last version sip9951.9-4-1-9

when i choose wallpaper or ringtone , i receive "A communications failure occurred"

all check box is dun

my network is perfect and i have no firewall between vlans

 

any solutions guys????

 

tk

shoham

8 REPLIES
Cisco Employee

Check the config, if it still

Check the config, if it still fails, it might be due to your OS being not supported

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cupa/phone_designer/7-1/english/install/guide/Installation_Guide/PD1chapter.html

 

Client PC

Operating Systems: Microsoft Windows XP Professional, Microsoft Windows Vista Business Edition or

Enterprise Edition

Note Windows 7 is not supported.

 

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Hi Jaimewith windows xp i

Hi Jaime

with windows xp i receive the same issue......angry

 

Are you pointing to the

Are you pointing to the publisher node or a subscriber node?  Make sure to point to a node running CallManager/CTIManager service.

New Member

both......same issue.....my

both......same issue.....my friend from cisco told me that phone designer does not work at all with the new 99xx,78xx family phones.....

 

 

Phone designer works fine for

Phone designer works fine for me on my 9.1.2 cluster with a 9971.  Make sure web access is enabled on the phone as that is necessary.  Also check the phone's webpage to see that the authentication URL is set as.

New Member

TK Its working!!!

TK

 

Its working!!!

New Member

Hi JaimeIts works for me with

Hi Jaime

Its works for me with windows 7 64 bit!

http://www.cisco.com/c/en/us

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-application-designer/113552-phone-designer-00.html

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