Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

9951 IP phone registration problem

Hi

Will appreciate if you can guide me here:

1. 9951 phones working fine with firmaware sip9951.9-0-1SR1

2. Added a new 9951 phone but it does not register as the firmware it is using is sip9951.9-2-2SR1-9

From: <sip:2823@172.29.27.250>;tag=c40acbe137ec00203f83cc41-4d566524
To: <sip:2823@172.29.27.250>
Call-ID: c40acbe1-37ec0016-57515da2-200a6715@192.168.20.68
Max-Forwards: 70
Date: Sun, 23 Mar 2014 09:38:56 GMT
CSeq: 118 REGISTER
User-Agent: Cisco-CP9951/9.2.1
Contact: <sip:3BDA758-1176@192.168.20.68:5060;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-c40acbe137ec>";+u.sip!devicename.ccm.cisco.com="SEPC40ACBE137EC";+u.sip!model.ccm.cisco.com="537"
Supported: replaces,join,sdp-anat,norefersub,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-5.1.0,X-cisco-xsi-8.0.1
Content-Length: 0
Reason: SIP;cause=200;text="cisco-alarm:24 Name=SEPC40ACBE137EC ActiveLoad=sip9951.9-2-2SR1-9.loads InactiveLoad= Last=phone-reg-rej"
Expires: 3600

3. When i check the configuration file , the load defined is as follows:

#more flash:/its/SEPC40ACBE137EC.cnf.xml | i load
<loadInformation>sip9951.9-0-1SR1</loadInformation>
 

4. Output from Flash:

CME#sh flash | i 9951
     10728 Mar 22 2014 18:11:58 +03:00 dkern9951.100609R2-9-0-1SR1.sebn
      1474604 Mar 22 2014 18:12:20 +03:00 kern9951.9-0-1SR1.sebn
    27423488 Mar 22 2014 18:13:06 +03:00 rootfs9951.9-0-1SR1.sebn
       143448 Mar 22 2014 18:13:34 +03:00 sboot9951.100609R2-9-0-1SR1.sebn
     1278 Mar 22 2014 18:13:54 +03:00 sip9951.9-0-1SR1.loads
        67000 Mar 22 2014 18:14:26 +03:00 skern9951.022809R2-9-0-1SR1.sebn
 

 

5. TFTP Settings:

 tftp-server flash:dkern9951.100609R2-9-0-1SR1.sebn
tftp-server flash:kern9951.9-0-1SR1.sebn
tftp-server flash:rootfs9951.9-0-1SR1.sebn
tftp-server flash:sboot9951.100609R2-9-0-1SR1.sebn
tftp-server flash:sip9951.9-0-1SR1.loads
tftp-server flash:skern9951.022809R2-9-0-1SR1.sebn

 

6. Voice Register global Settings:

voice register global
 mode cme
 source-address 172.29.27.250 port 5060
 max-dn 35
 max-pool 20
 load 9971 sip9971.9-3-2SR1-1
 load 9951 sip9951.9-0-1SR1
 load 8961 sip8961.9-3-2SR1-1
 timezone 31
 date-format D/M/Y
 mwi reg-e164
 voicemail 8999
 tftp-path flash:
 file text
 create profile sync 0001830533202149
 camera
 video

 

 

1 REPLY

Hi Sayeed, Can you please

Hi Sayeed,

 

Can you please send accross SIP messages when phone is trying to register with CME ?

 

Thanks

Manish

72
Views
0
Helpful
1
Replies
CreatePlease login to create content