9971, 8945, 7960 - Control Remotely and Take Screenshots for Training
We are creating training materials users who are in another state. I don't have their phones models at my location. How can I control their phone remotely and then take screenshots of their display remotely? I'd like to paste the phone display screenshots on a picture of the phone in the training course. When they click on the picture of the phone in the course, then the display will change to correspond with what was just pressed.
Is there a way to control the phone and grab the display screenshots I need to create the online course?
9971, 8945, 7960 - Control Remotely and Take Screenshots for Tra
The most advanced and responsive remote control capability is provided by PhoneView from UnifiedFX (http://www.unifiedfx.com) and better yet it's completely free for Lab environments with 50 phones or less.
PhoneView allows the user to see exactly what is displayed on the remote phone and interact with it 100% remotely, it's even possible to recieve the audio back from the remote phone to their local PC,i.e. if they dial into voicemail.
You can also capture the screenshot within PhoneView using Ctl+C the screen image is copied to the clipboard.
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The short answer is that you don't.... That isn't entirely true while at
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...