We also ran into the same issue. We have multiple nodes and FDEMELLO's suggestion helped. The only other step we forgot to do was to go into the CUCM and copy over the new SIPxxxx file name (without the .load .spn etc extension) in place of the old load name. Device > Device Settings > Device Defaults
Hello All ,
Finding the reason codes and their explanations for CTI is a bit difficult than for CCM .
First , let see how to decode the Reason codes you see from Event logs/SDI/SDL traces for CTI events .
When you are troublesho...