06-20-2014 03:18 PM - edited 03-16-2019 11:10 PM
Hi all,
We have CUCM 9.1.1 on UCS with 9971 (version 9971.9-4-1SR1-2)
We are facing strange outgoing calls issue with 9971 phones.
When we enable " video capabilities " option for 9971 phone, users are not able to make outgoing call & call disconnect after few seconds with fast busy tone
Following is the output of debug isdn q931.
Jun 18 12:44:42.789: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 17115568
Jun 18 12:44:42.789: ISDN Se0/0/0:15 Q931: Sending SETUP callref = 0x0CB5 callID = 0x801C switch = primary-net5 interface = User
Jun 18 12:44:42.789: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0CB5
Bearer Capability i = 0x8890
Standard = CCITT
Transfer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839E
Exclusive, Channel 30
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x0081, '21317219809'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '213117700777'
Plan:Unknown, Type:Unknown
Jun 18 12:44:42.885: ISDN Se0/0/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0x8CB5
Channel ID i = 0xA9839E
Exclusive, Channel 30
Jun 18 12:44:42.885: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x8CB5
Jun 18 12:44:43.045: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x8CB5
Cause i = 0x82FF - Interworking error; unspecified
Jun 18 12:44:43.045: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x0CB5
Jun 18 12:44:43.125: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8CB5
Once video capabilities option is set to disable, outgoing calls working fine.
Did any body has faced same experience ?
Following is the show run :
voice-card 0
dspfarm
dsp services dspfarm
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
!
!
!
!
voice translation-rule 1
rule 1 /^.*\(...$\)/ /\1/
!
voice translation-rule 2
rule 1 // /17115/
!
!
voice translation-profile Incoming
translate called 1
!
voice translation-profile Outgoing
translate calling 2
!
!
!
license udi pid CISCO2911/K9 sn FCZ1740716D
hw-module pvdm 0/0
!
!
!
username admin privilege 15 secret 5 $1$SFRH$BfNf/dJij8ygjJRE/Fwa11
!
redundancy
!
!
controller E1 0/0/0
framing NO-CRC4
pri-group timeslots 1-30
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$
ip address 10.10.10.1 255.255.255.248
duplex auto
speed auto
!
interface GigabitEthernet0/1
description *** Connected to Core ***
ip address 168.192.20.19 255.255.255.0
duplex auto
speed auto
h323-gateway voip interface
h323-gateway voip bind srcaddr 168.192.20.19
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
ip default-gateway 168.192.20.254
ip forward-protocol nd
!
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!
!
access-list 23 permit 10.10.10.0 0.0.0.7
!
!
!
control-plane
!
!
voice-port 0/0/0:15
translation-profile incoming Incoming
translation-profile outgoing Outgoing
!
!
!
mgcp profile default
!
!
dial-peer voice 1 pots
incoming called-number .
direct-inward-dial
!
dial-peer voice 2 voip
destination-pattern ...
session target ipv4:168.192.20.10
voice-class codec 1
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 3 voip
destination-pattern ...
session target ipv4:168.192.20.11
voice-class codec 1
dtmf-relay h245-alphanumeric
no vad
!
dial-peer voice 4 pots
description ***Dial Peer for Outgoing Calls***
destination-pattern 91.......
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
no digit-strip
direct-inward-dial
port 0/0/0:15
forward-digits 8
!
dial-peer voice 6 pots
destination-pattern 900T
direct-inward-dial
port 0/0/0:15
prefix 00
!
dial-peer voice 7 pots
description ***Dial Peer for Outgoing Calls Without 9***
destination-pattern [1-4].......
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
no digit-strip
direct-inward-dial
port 0/0/0:15
forward-digits 8
!
dial-peer voice 8 pots
description ***Dial Peer for Outgoing Calls***
destination-pattern [8].......
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
no digit-strip
direct-inward-dial
port 0/0/0:15
forward-digits 8
!
dial-peer voice 9 pots
destination-pattern 00T
direct-inward-dial
port 0/0/0:15
prefix 00
!
dial-peer voice 10 pots
description *** Dial Peer for Outgoing Calls ***
shutdown
destination-pattern 9..
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
no digit-strip
direct-inward-dial
forward-digits 3
!
dial-peer voice 11 pots
description *** Dial Peer for Outgoing Calls ***
destination-pattern 99..
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
no digit-strip
direct-inward-dial
port 0/0/0:15
forward-digits 3
!
dial-peer voice 12 pots
description *** Dial Peer for Outgoing Calls ***
destination-pattern 9121
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
no digit-strip
direct-inward-dial
port 0/0/0:15
forward-digits 3
!
dial-peer voice 13 pots
description *** Dial Peer for Outgoing Calls ***
destination-pattern 121
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
no digit-strip
direct-inward-dial
forward-digits 3
!
dial-peer voice 5 pots
description ***Dial Peer for Outgoing Calls***
destination-pattern 93.......
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
no digit-strip
direct-inward-dial
port 0/0/0:15
forward-digits 8
!
!
Regards,
Solved! Go to Solution.
06-20-2014 08:55 PM
Hi,
check out for this link
https://supportforums.cisco.com/document/13051/outbound-calls-out-pstn-gateways-fail-cause-code-i-0x84ef-protocol-error-unspecified
https://supportforums.cisco.com/discussion/11781366/cisco-8945-dialing-out-gets-fast-busy-all-outbound-calls
regds,
aman
06-20-2014 08:55 PM
Hi,
check out for this link
https://supportforums.cisco.com/document/13051/outbound-calls-out-pstn-gateways-fail-cause-code-i-0x84ef-protocol-error-unspecified
https://supportforums.cisco.com/discussion/11781366/cisco-8945-dialing-out-gets-fast-busy-all-outbound-calls
regds,
aman
06-22-2014 02:31 PM
Hi Aman,
bearer-cap 3100hz command worked.
Thank for help.
Regards,
Conie
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