We recently purchased some 9971s with the KEM side car. We are used to the 7975s with the 7916 side car and being able to pick up a line on the side car just by pressing the button on the 7916. However, with the 9971, everything seems to have moved to the service buttons, and calls are not answered by just pressing the line key.
Is there any way to mimic the 7975 behavior with the 9971s?
There are a couple of features called 'All Calls' and Answer Oldest'
You'll have to create a new softket template to include these two features, then they will be on the left hand side buttons.
When the All Calls button is selected, any line on the phone rings to the right hand side buttons in order and you use those buttons to answer the lines. It actually makes it easier to answer the lines.
The Answer oldeset button will answer the oldest ringing line automatically, so you don't have to guess.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.