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Community Member

A problem with MWI Light that does not flash when message is waiting

Hello,

WMI, is not an easy thing to understand and to configure. I have just solved the problem for receiving messages, and now the WMI does lignt on when there is a message for a user. So it must be some glich, because I think that I put everything correctly for WMI.

I attach my config files so someone can help me find my problem.

Thank you.

5 REPLIES

Re: A problem with MWI Light that does not flash when message is

Are the phones running SIP or skinny ?

If your extensions are 2 digits, your MWI on number should be 57.. and MWI off number should be 87..

HTH

Sankar

PS: please remember to rate posts!

Community Member

Re: A problem with MWI Light that does not flash when message is

Hi, I am not completely certain that my phones uses SCCP. Thoug in all the config I have made, I work thinking that they where SCCP. How can I make shure ?

Also, I have tried what you said addng the following commands.

"no ephone-dn 19 dual-line

ephone-dn 19

no call-forward busy 99

no call-forward noan 99 timeout 18

number 57

mwi on

!

!

no ephone-dn 20 dual-line

ephone-dn 20

no call-forward busy 99

no call-forward noan 99 timeout 18

number 87

mwi off

But there is still no blinking red light on the phone that I leave a message on (ie 57).

So there is probably a miss configuration between sip and SCCP ? Or I dont' know what exacly.

Thank you for for your continuing help

Hall of Fame Super Silver

Re: A problem with MWI Light that does not flash when message is

As Sankar said make sure you include the ".." such as number 57.. if your extensions are 2 digit long.

Take a look at this doc (page 14)

http://www.cisco.com/univercd/cc/td/doc/product/access/ip_ph/ip_ks/cmeinter/cue_cme1.pdf

HTH,

Chris

Community Member

Re: A problem with MWI Light that does not flash when message is

Thank you very much.

The lights are on,

but your not home,

your mind

is not your own.....

Oups, got a little excited....!!

Bronze

Re: A problem with MWI Light that does not flash when message is

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