A/V scanning CUCM4.x- Exclude any files?

[isaacboersma]

I'm trying to find if there are any folders/file to exclude when performing a virus scan.

[Joseph Martini]

You'll want to exclude the trace folders c:\program files\cisco\trace\ or you'll likely see high CPU on your system which can impact call processing.

[isaacboersma]

Thanks for your response.  Do you know where the documentation is

that shows this?

[Joseph Martini · Accepted solution]

Here's a document that says this: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_bulletin0900aecd8028a5da.html