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AA and B-ACD

j.huizinga
Level 6
Level 6

Hi,

I have implemented a AA using the defualt TCL scripts.

Option 1 is dial by extension.

An extension has two phones with the same number (shared line)

When we make an inyternal call to this number, both phones are ringing.

When the call is comming from the AA B-ACD, only one phone is ringing.

Is this correct?

Thanks,

Bye,

JH           

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

No, both phones should ring in all cases.

OK, shall double check it.

Thanks Paolo,

Jan