06-01-2012 09:03 AM - edited 03-16-2019 11:27 AM
Hello everyone,
on Unity Express 8.5 I am trying to get the AA to play a particular prompt then play another prompt as a sub menu (might be the wrong way to go) without the caller having to hit a key. Prompt 1 is the "Thank you for calling Acme company", Prompt 2 is the "Press 1 for John Smith, press 2 for Kate Smith", etc Ideally I would have one prompt that says that but the voice the prompts are recorded in is not available, yada yada yada. Any way to get this done?
Thanks in advance. All replies rated.
Solved! Go to Solution.
06-01-2012 09:20 AM
Hi Angel,
Have you created new AA script?..If you created new AA script there is welcome prompt to play first greeting,then it will go for Main Menu prompt here you can play second greeting.
06-01-2012 09:20 AM
Hi Angel,
Have you created new AA script?..If you created new AA script there is welcome prompt to play first greeting,then it will go for Main Menu prompt here you can play second greeting.
06-01-2012 09:28 AM
Thanks. That was it!
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