About IVR and Mode SRST

[leoelectrodata]

Hi!

I have a few questions;

Currently I have a Call Manager which services as IVR on Cisco 2921. They need to change the SRST mode. The question is: SRST mode stop working the IVR?.

  And in another case;

If the IVR stop working: What command is used to redirect the call to an annex (DN) specific?

regards

[Chris Deren · Accepted solution]

Use "CME as SRST" rather than SRST in which case you can continue using B-ACD/AA router functionality.

Chris

[leoelectrodata]

Thanks for your answer.

You mean the command "mode auto-provision srst" instead of using the "call-manager-fallback?

regards

[Chris Deren]

It's all here:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmesrst.html

HTH, please rate all useful posts!

Chris