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New Member

About IVR and Mode SRST

Hi!

I have a few questions;

Currently I have a Call Manager which services as IVR on Cisco 2921. They need to change the SRST mode. The question is: SRST mode stop working the IVR?.

  And in another case;

If the IVR stop working: What command is used to redirect the call to an annex (DN) specific?

regards

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

About IVR and Mode SRST

Use "CME as SRST" rather than SRST in which case you can continue using B-ACD/AA router functionality.

Chris

3 REPLIES
Hall of Fame Super Silver

About IVR and Mode SRST

Use "CME as SRST" rather than SRST in which case you can continue using B-ACD/AA router functionality.

Chris

New Member

About IVR and Mode SRST

Thanks for your answer.

You mean the command "mode auto-provision srst" instead of using the "call-manager-fallback?

regards

Hall of Fame Super Silver

About IVR and Mode SRST

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