I have a user that has the AC console installed on their pc. They refuse to use it only use the phone to to answer and transfer calls. If I transfer the call with the software, the caller ID of the calling party shows on the target phone when transferred. But when I transfer from the phone, it does not bring the calling number to the target phone. Also, the user is logged into her console, but not using it.
In the console, they select transfer and drag the call to the directory number.
When the Console is logged in, the operator answer the handset instead of using the software. He/she then hits transfer and the 4 digit number and the call is then transferred. But on this method, the caller ID does of the caller does not follow.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.