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Accessing created report on cucm serviceability

kgilkes92
Level 1
Level 1

Hi,

 

I recently created a report using the report tool on a Dx650 phone in an attempt to identify an issue. I selected my email address and selected create report and was given the response the report was created and that I can access it via the serviceability web page. I have searched the serviceability web page but am unable to find it. Can someone assist me it finding the report via the serviceability web page?

 

Thanks

1 Reply 1

I haven't tried it on DX650 but on 88xx and 78xx you can get it through
email or download it from the phone after enabling webAccess. You also can
access it from user options page (/ccmuser).

Once generated the phone will give a URL to download the report locally
through its web access (it will be under console logs)
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