Accessing Restricted Settings

[Chris Pohlad-Thomas]

Is it possible, as an administrator, to do something to access settings on a Cisco IP phone if the settings access has been restricted? I know I can just change the setting and reset the phone and then do what I need and then change it back, but I was wondering if there was a key sequence to unlock it.

[NAGARAJAN PARAMASIVAM]

You can unlock the settings by pressing **#,

Go to the phone settings which you need to change then press **#, then you can able to change  the settings.

[Chris Pohlad-Thomas]

I know that "unlocks" the phone, but will that still work even if Settings Access is set to Restricted?

[Jaime Valencia · Accepted solution]

No, if settings are restricted, you won't see anything, and therefore, cannot unlock anything, you need to change that from CUCM.

[Chris Pohlad-Thomas]

Ok, I figured that might be the deal but wanted to make sure.