Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Accessing Speed Dials with 7945G Phone

The 7945G has just two buttons.  It there a way other than using buttons to access speed dials.  For example

if there was a soft key that would bring up a list of speed dials and then I could use the up/down/left/right button

to scroll through and select that would work.  Or perhaps these could be accessible via a key combination like

**7 going to speed dial 7? 

And on a related note - is there a way to have multiple lines appear on a phone with just two buttons?  For example

if several lines could be associated with the second button and the name/number of the person calling in would flash

when the call was coming in that would be helpful. 

Any tips on working around the limitations of the two buttons appreciated.  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Accessing Speed Dials with 7945G Phone

Hi there,

You can use Abbreviated Dials that do not use a Line Button

The Speed Dials that are configured by the User via ccmuser are associated with spare Line Buttons (if any are available)and the remainder are accessed via the AbbrDial Softkey (Abbreviated Dial)

In this test scenario the 7961 has a Button Template called 3-Line 3-Speeddial so the first 3 that are setup via ccmuser take Line Button 4,5 and 6. The remainder are accessed by keeping the Handset On-Hook, dialing the applicable Speed Dial Code (for example 15 followed by pressing the AbbrDial Softkey) the number programmed against Speed Dial 15 will then be called;

The following options are available for SEP00170EEE2F88 (Test Q335):

Forward all calls to a different number

Add/Update your Speed Dials

Configure your Cisco IP Phone Services

Configure your Cisco Personal Address Book

Change the Message Waiting Lamp policy for your phone

Change the Ring Settings for your phone

Change the Locale for this phone

Change the Locale for these web pages

Change your Password

Change your PIN

Add/Update Your Speed Dials

Configure the Speed Dial Buttons for your Cisco 7961 (SEP00170EEE2F88)

Use this page to enter the phone numbers you want associated with each of your Speed Dial buttons. When you are done, click Update.

For your second question...if you wanted take send additional numbers to an existing DN, I would configure

these secondary numbers as CTI-Route Points with Call Forward All set to the existing DN/Line Button. This

will allow one button to handle calls from multiple numbers.

Hope this helps!

Rob

1 REPLY
Hall of Fame Super Red

Re: Accessing Speed Dials with 7945G Phone

Hi there,

You can use Abbreviated Dials that do not use a Line Button

The Speed Dials that are configured by the User via ccmuser are associated with spare Line Buttons (if any are available)and the remainder are accessed via the AbbrDial Softkey (Abbreviated Dial)

In this test scenario the 7961 has a Button Template called 3-Line 3-Speeddial so the first 3 that are setup via ccmuser take Line Button 4,5 and 6. The remainder are accessed by keeping the Handset On-Hook, dialing the applicable Speed Dial Code (for example 15 followed by pressing the AbbrDial Softkey) the number programmed against Speed Dial 15 will then be called;

The following options are available for SEP00170EEE2F88 (Test Q335):

Forward all calls to a different number

Add/Update your Speed Dials

Configure your Cisco IP Phone Services

Configure your Cisco Personal Address Book

Change the Message Waiting Lamp policy for your phone

Change the Ring Settings for your phone

Change the Locale for this phone

Change the Locale for these web pages

Change your Password

Change your PIN

Add/Update Your Speed Dials

Configure the Speed Dial Buttons for your Cisco 7961 (SEP00170EEE2F88)

Use this page to enter the phone numbers you want associated with each of your Speed Dial buttons. When you are done, click Update.

For your second question...if you wanted take send additional numbers to an existing DN, I would configure

these secondary numbers as CTI-Route Points with Call Forward All set to the existing DN/Line Button. This

will allow one button to handle calls from multiple numbers.

Hope this helps!

Rob

3643
Views
0
Helpful
1
Replies
CreatePlease login to create content