Accounting Using ClientMatterCode(CMC) or ForcedAuthorizationCode(FAC)
I have a client with 30 users. All using cisco IP Phones. Some users are given International Dialing Facility. This users use FAC.Each users has their own codes.What the the administrator wants to know is,is there any way to know the codes used when the the international dialing is done.This is to know which user has used the Internation Dialing Facility .
Re: Accounting Using ClientMatterCode(CMC) or ForcedAuthorizatio
Here is the report that I think you are looking for. It will only look at 30 FAC Code Nmaes at a time;
Configuring Authorization Code Name Reports
Only CAR administrators can generate the Authorization Code Name report. You can generate a report that shows the originating and destination numbers, the date and time that the call originated, the call duration in seconds, the call classification, authorization code name, and the authorization level for calls that relate to each chosen authorization code name.
Step 3 To add the chosen code name(s) to the Selected Authorization Code Names box, click the down button.
The report will include all code names, for which data is available, that are listed in this box.
Step 4 In the From Date and To Date pull-down list boxes, enter the date range of the period for which you want to see authorization code name information.
Step 5 In Report Format, choose the CSV radio button if you want the report to generate in CSV (comma separated value) format, or the PDF radio button if you want the report to generate in PDF (portable document format).
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