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tom
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Activity on Hunt Groups and Pilot Points

Guys:

CM 6.1.4 with Unity 5.x

Does anyone have an idea how I can measure activity on hunt groups/PP besides running an (ISI Infortel reports) on all the extensions in the HG/PP?

I am interested in finding out which HG/PP are used and how much.

Thanks, Tom

1 REPLY
Green

Re: Activity on Hunt Groups and Pilot Points

Hi Tom,

You can use CAR, CDR reports

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