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Ad hoc conference issue in CallManager 8.6

Hello,

My customer is running CallManager 8.6.2aSU2 in a virtualised envonment (UCS servers) and he is experiencing an issue with ad-hoc conferences. He is able to establish an ad-hoc conference call (he is the conference controller) but when he tries to eliminate a conference participant from the Conference List it appears a message on the phone telling that "the service is not available". Any idea about what's happening and how to solve it?

Thanks,              

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Ad hoc conference issue in CallManager 8.6

Is the conference bridge run in IPVMSA or an actual DSP on the router? I believe that IPVMSA doesn't support the participant removal trick but can't find the documentation to prove it at the moment. If you have a DSP-based resource available try creating an MRGL with only the HW bridge and assigning it to the conference creator's phone to test.

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