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Add 7962G to device list


Will the cmterm-7942_7962-sccp.8-3-5.exe firmware load add the 7962 to the device list. Are these firmware updates the same as the device packs or do I need to perform a different type of update to add the 7962 to my call amanger. My current software version is 4.1(3)sr5b.


Hall of Fame Super Red

Re: Add 7962G to device list

Hi Chris,

You will need to install Deice Pak 4.1(65) at the minimum to add the 7942/7962 IP Phone models to the Device Defaults :) The good thing is that you are already at the minimum SR;

Q. What Cisco Unified Communications Manager release is required for the Cisco Unified IP Phone 7962G and 7942G models?

A. The Cisco Unified IP Phone 7962G and 7942G models require one of the following releases at minimum: Cisco Unified Communications Manager 4.1(3)sr5b, 4.2(3)sr2b, 4.3(1), 5.1(1)b, 5.1(2), or 6.0(1).

Hope this helps!


New Member

Re: Add 7962G to device list

Thanks Rob! Do you know where these device packs are located. I have checked the voice software download page and cant seem to locate it.

VIP Super Bronze

Re: Add 7962G to device list

This is the link to download the device pack..

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