Add a temporary pre message to auto attendant greeting?
Is there a way to do this? This is my senario. I work for a school system we would like a way for a user to call the system and add a pre message to the district main greeting without messing with the main greeting. For instance "Today is November 5th. We are currently on a 2hr delay." Then the regular message would proceed to continue. It would also be nice if the user could set the message up to expire at a specific date/time and then would not play until needed.
The other option that we already know how to do would be to create a mailbox for "delay and cancellations" and re-record the main greeting to include this option.
If I were to change the routing to hit the optional greeting first what would happen if we recorded nothing for the standard greeting? Would it skip past the optional message pretty quick and go right into the main menu? We only need the pre-message a few days per yr, but I don't want a long pause when the message isn't needed (empty recording).
I created a new system call handler today called Pre-MainGreeting and recorded a message for the alternate greeting, enabled it and set it to expire later on today and recorded a message for the standard greeting. After each standard and alternate greeting is set to go directly to the main greeting CH. I set the opening greeting Direct Routing Rule to send the caller directly to the Pre-MainGreeting CH. When I call the school I still get the main greeting. When I call the Pre-MainGreeting extension internally I get a "Your call cannot be completed as dialed..." message.
I just created a new directory number in CUCM and set it to the new CH number for the Pre-MainGreeting. I checked "Forward All" for the Directory Number Configuration. Is this the CTI Route Point? I also added the new extension as a member to our main line group. Now when I call the school I still get the same old greeting first. When I call the extension for the Pre-MainGreeting I now get Cisco's voice message: "Sorry, Pre-MainGreeting is not available. Then it goes onto the Main Greeting".
I think the main greeting CH will still need an extension. The secretary calls into Cisco Unity Connection Greeting Administrator regularly to set an alternate greeting when needed.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...