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Add agents in uccx 7.0

jesuspareja
Level 1
Level 1

Hi,

I have to configure 5 agents and 2 supervisors in an uccx 7.0 and I can´t find documentation to load the license on the system and define the agents and supervisors.

Thank you very much.

1 Reply 1

acampbell
VIP Alumni
VIP Alumni

Hi,

Look under Version 7.0 in this link.

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_installation_guides_list.html

HTH

Alex

Regards, Alex. Please rate useful posts.