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New Member

Add features on 7800 series

Hi everybody,

 

I have a lot of phones 7800 series (7821) and when i press the down arrow, i have this message "Not configured"

 

How can i configure this arrow?

 

Thanks

4 REPLIES
Cisco Employee

Hey,Are they configured

Hey,

Are they configured through CME or CUCM? Also, what version are you working with?

 

Thanks,

 

Mel

 

New Member

Hey, They are configured

Hey,

 

They are configured through CUCM 9.1.

 

Thanks.

please can you explain? I

please can you explain? I have CUCM 9.1 and there is no phones 78xx. there are 39xx 69xx and 79xx

New Member

After using this package

After using this package cmterm-78xx.10-1-1SR1-4.cop.sgn you can use phones 7800 series even on 9.1

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