07-02-2010 03:31 PM - edited 03-15-2019 11:32 PM
I'm running CUCM 7.1.3 and am trying to update the Primary DN for approx. 240 existing phones. Basically I created these phones with a *XXXXX DN for the purpose of TAP'ing them. The DNs without the "*" existing in the dial plan on a trunk to a Nortel PBX. We have removed the routing to the Nortel and now I want to configure the phones with their actual DNs.
So here's how I'm going about updating the DNs:
1. Export phones with all details
2. Open file as .csv (get error that says Excel can't open all records - not sure if this is a problem)
3. Remove the * for the DNs
4. Upload file as "Add Phones, All Details"
5. Run job "Insert Phones, All Details, Overwrite Existing Information"
Every time I run this job, the first 15 records in the file get updated no problem. The rest of the .csv file fails with the following error:
SEPXXXXXXXXXXXX Record does not match the file format selected.
No matter how I order the .csv or even delete the first 15 records and re-upload, re-run the job, the first 15 records pass and everything else fails with the same error.
I'm stumped.
Thanks,
-mike
Solved! Go to Solution.
07-02-2010 07:01 PM
Hey Mike,
Check out the bug in this thread
https://supportforums.cisco.com/message/1137466#1137466
Cheers!
Rob
07-02-2010 07:01 PM
Hey Mike,
Check out the bug in this thread
https://supportforums.cisco.com/message/1137466#1137466
Cheers!
Rob
07-06-2010 08:15 AM
Thanks Rob. I ended up updating the users 15 at a time just as a workaround. I'll have to try the fix in the thread when I get some time to see if it works.
-mike
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