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adding 7921 to ccm 4.2(3)

hi,

I want to register 7921 wireless ip phone on ccm4.2(3).. but it is not comming in the list of Device > Phone.. How to add the 7921 wireless phone to the list.Following are the callmanager details.

Cisco Unified call manager version : 4.2 administration

service release :

System version : 4.2(3)

cisco unified call manager administration version : 4.2(2)

cisco unified call manager installation ID : CCM 4.2(3)

The callmanager is 4.2. But the 7921 device is not comming on Device > Phone. I am interested in installing only device pack so that the 7921 name comes. I want to know what device pack should i install. also i want to know whether device packs and CCM Patch/service releases are inter related or not. Can i successfuly install the latest device pack without worrying about the OS and CCM service realease

Regards

nareh

Regards

Nareh

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: adding 7921 to ccm 4.2(3)

Hi Nareh,

This Device Pack will add support for the 7921G and is compatible with CCM 4.2(3) .

Cisco  Unified CallManager Device Package 4.2.3 (60.0)

Release Notes

Compatibility  Matrix and Supported Upgrades

This Cisco Unified CallManager Device  Package release is compatible with the following Cisco Unified  CallManager versions.

4.2(3)

http://www.cisco.com/web/software/282074299/26745/ciscocm.4-2-3-DevPack-60_readme.html#_Toc185234011

Hope this  helps!

Rob

4 REPLIES
Hall of Fame Super Red

Re: adding 7921 to ccm 4.2(3)

Hi Nareh,

This Device Pack will add support for the 7921G and is compatible with CCM 4.2(3) .

Cisco  Unified CallManager Device Package 4.2.3 (60.0)

Release Notes

Compatibility  Matrix and Supported Upgrades

This Cisco Unified CallManager Device  Package release is compatible with the following Cisco Unified  CallManager versions.

4.2(3)

http://www.cisco.com/web/software/282074299/26745/ciscocm.4-2-3-DevPack-60_readme.html#_Toc185234011

Hope this  helps!

Rob

Re: adding 7921 to ccm 4.2(3)

Geez.  I was slow on that one.  I had my reply in edit mode for a long time apparently.  That is what I get for trying to multitask.  Rob, nice answer! Haha.  +5 to you speedy!

Regards,
Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

Re: adding 7921 to ccm 4.2(3)

The latest Device Pack should be used.  While you can search for the firs devicepack that the 7921 was introduced on your own, I recommend using the latest Device Pack.

ciscocm.4-2-3-DevPack-60

Link: http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=4.2%283.60%29&mdfid=280264388&sftType=Unified+Communications+Manager%2FCallManager+Device+Packages&optPlat=&nodecount=2&edesignator=null&modelName=Cisco+Unified+CallManager+Version+4.2&tr...

Not sure the link will navigate for you.  If not, go to Support > Software Download.  Go to the voice software section.  Navigate under IP Telephony>Call Control>Cisco Unified Communications Manager (CallManager)>Cisco CallManager Version 4.2

From here, you can pick "Unified Communications Managr/CallManager Device Packages".

I recommend the latest device package simply because I don't see the sense in bothering with scrounging through earlier releases.  When you load the Device Package keep in mind that it will update firmware for ALL PHONES included in the package.  If you do not want this new firmware pushed out to your non-7921 IP phones, you will need to take some additional measures.  First, write down (or use a query to save) the current Device Defaults used by your cluster.  When loading the Device Package on the Publisher, before you reboot modify the Device Defaults back to the firmware load IDs that were used prior to the Device Package install.  You should only have to do this on the Publisher but it is a good idea to check the Device Defaults if/when you load the Device Package on the other servers in the cluster.  Remember, when using a Device Package that contains new device definitations for your CM version, you must load it on all cluster nodes and you must reboot all nodes after loading the Device Package.

HTH.

Regards,
Bill

Please remember to rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

Hall of Fame Super Red

Re: adding 7921 to ccm 4.2(3)

Hey Bill,

Hope your Sunday is going well my friend! + 5 points for your great

tips here. This is the first time the word "speedy" and my typing skills

have ever been used in the same sentence lol

Cheers!

Huff

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