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Adding 7941 to CCME 3.3

Hi Guys

I want to add 7941 to the call manager when i go to the telephony service and look for the types of phones 7941 is not listed can anyone plase guide me how to add phone type to telelphony service.


Re: Adding 7941 to CCME 3.3

CME 3.3 does not support 7941 IP Phone. Please check the following link for more information about Device support for CM 3.3

To be able to use 7941 IP Phones, you will have to upgrade to CME ver 4.0 or above (IOS version 12.4(4)XC or above

You can download CME from

Hope this helps

Hall of Fame Super Red

Re: Adding 7941 to CCME 3.3

Hi Aamir,

Here is the info for adding support for the 7941G;

Cisco Unified CME 4.0(1)

Support was added for the following phones:

Cisco Unified IP Phone 7911G

**Cisco Unified IP Phone 7941G and 7941G-GE

**Cisco Unified IP Phone 7961G and 7961G-GE

No additional configuration is required for these phones. They are supported in the appropriate Cisco IOS commands.

Cisco Unified CME 4.0(0) Supported Firmware, Platforms, Memory, and Voice Products

Cisco IOS Compatibility Other Cisco IOS software releases may inherit Cisco Unified CME 4.0. To get a list of Cisco IOS software

releases that support Cisco Unified CME 4.0, go to Feature Navigator.

Phone Firmware Files

For Java-based IP phones, such as the Cisco Unified IP Phone 7911, 7941, 7941GE, 7961, 796GE, 7970, and 7971, the firmware consists of multiple files including JAR and tone files. All of the firmware files for each phone type must be downloaded the TFTP server before they can be downloaded to the phone.

The following example shows a list of phone firmware files that are installed in flash memory for the Cisco Unified IP Phone 7911:

tftp server-flash:SCCP11.7-2-1-0S.loads

tftp server-flash:term06.default.loads

tftp server-flash:term11.default.loads

tftp server-flash:cvm11.7-2-0-66.sbn

tftp server-flash:jar11.7-2-0-66.sbn

tftp server-flash:dsp11.1-0-0-73.sbn

tftp server-flash:apps11.1-0-0-72.sbn

tftp server-flash:cnu11.3-0-0-81.sbn

However, you only specify the filename for the image file when configuring Cisco Unified CME. For Java-based IP phones, the following naming conventions are used for image files:

SCCP firmware?TERMnn.xx-y-z-ww or SCCPnn.xx-y-zz-ww, where n represents the phone type, x represents the major version, y represents the major subversion, z represents the maintenance version, and w represents the maintenance subversion.

The following example shows how to configure Cisco Unified CME so that the Cisco Unified IP Phone 7911 can download the appropriate SCCP firmware from flash memory:

Router(config)# telephony-service

Router(config-telephony)#load 7911 SCCP11.7-2-1-0S

SCCP: Upgrading or Downgrading Phone Firmware Between Versions

To downgrade or upgrade firmware versions on a Cisco Unified IP phone running SCCP, perform the following steps.


Phone firmware for Cisco Unified IP phones to be connected to Cisco Unified CME, including all versions required during an upgrade or downgrade sequence, must be loaded in the flash memory of the TFTP server from which the phones download their configuration profiles.


1. enable

2. configure terminal

3. telephony-service

4. load phone-type firmware-file

5. create cnf

6. end

Hope this helps!


Edit: Hi Mahesh, it looks like my typing has foiled me again!


Re: Adding 7941 to CCME 3.3

As usual, Rob at his best.

A 5 for the detailed post :-)

Hall of Fame Super Red

Re: Adding 7941 to CCME 3.3

Right back at you Mahesh! It is a pleasure working with people like you, this makes it all worthwhile :)

Take care my friend,


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