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New Member

Adding 8861/8831 phone in CUCM8.5.1

Hi Guys,

My customer recently bought new type of phones 8861 and 8831 for new office, I'm trying to add those phone into CUCM8.5.1, however I couldn't find them in phone list.

I'm trying to search its devicepack and patch it, but didn't find 8861 in the matrix.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html#pgfId-262585

Could you please advise? Am I missing something?

 

Thanks,

Cherry

 

5 REPLIES
Cisco Employee

The DevPack for that model

The DevPack for that model has yet to be released, once it's published, most likely the documentation will be updated eventually.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Thanks, Jaime.May I know when

Thanks, Jaime.

May I know when it will be published? My customer is going to cutover this Friday.

Or other alternative way to solve it?

 

 

Cisco Employee

No idea when it will be

No idea when it will be posted, reach your AM/SE for this question, there's no alternative, you need a DevPack or device enabler to allow new models to be configured in CUCM. Not even FW has been posted on CCO for that model.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Thanks,Jaime.

Thanks,Jaime.

New Member

Device packs are available

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