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New Member

adding 9. automatically to a route pattern

I have a problem in that when a customer wants to lookup what calls they missed, they see the full 10 digit number that called. But when they hit "dial" on the number to call them back, it wont add the 9. in front of it. Is there a way to do that automatcially? Im thinking there is, but I surely dont know how to do that. Any help appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: adding 9. automatically to a route pattern

Hey John,

Just to add a tip to the good references from our friend Gonz. (nice to see you back here Gonz +5 :)

Add Prefix to the Missed Call Number

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

Hope this helps!

Rob

3 REPLIES
Green

Re: adding 9. automatically to a route pattern

We have 2 methods,

CCM service parameter or translation patterns, search in this forum and u will get more details.

Hall of Fame Super Red

Re: adding 9. automatically to a route pattern

Hey John,

Just to add a tip to the good references from our friend Gonz. (nice to see you back here Gonz +5 :)

Add Prefix to the Missed Call Number

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

Hope this helps!

Rob

New Member

Re: adding 9. automatically to a route pattern

Thanks guys.

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