adding a 7914 expansion module to CCME

[silex]

I am going to install a 7961G to CCME 4.2 and need to add the 7914 expansion module. Am i right in saying that to configure it. The only command needed is the following, in ephone 1

type 7961 addon 1 7914

My next question, is how do I configure the buttons to monitor the 14 lines?

I have spent nearly 2 hours on the cisco site and looking at the admin guide, have I overlooked the info anywhere?

[paolo bevilacqua · Accepted solution]

button 2m10 3m11

and so on.

Note monitor wiil give you only two states, off for free, red for anything else, You cannot answer by pressing it but transfer to line can be single button.

If you want to see exact state for all lines configure either s or b button command, you will have shared line, that is more an assistant/manager setup however.

Hope this helps, please rate post if it does!

[Rob Huffman · Accepted solution]

Hi David,

There is a good reference in this doc;

type phone-type [addon 1 module-type [2 module-type]]

Example:

Router(config-ephone)# type 7961 addon 1 7914

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmebasic.html#wp1039613

Monitor Mode for Shared Lines

In Cisco CME 3.0 and later versions, Monitor mode for shared lines provides a visible line status indicating whether the line is in-use or not.

When the line is in use, it cannot be used for incoming or outgoing calls. A monitor-line lamp can be off or unlit only when its line is in the idle call state. The idle state occurs before a call is made and after a call is completed. For all other call states, the monitor line lamp is on or lit.

The line button for a monitored line can also be used as a direct-station-select for a call transfer when the monitored line is in an idle state. In this case, the receptionist who transfers a call from a normal line can press the Transfer button and then press the line button of the monitored line, causing the call to be transferred to the phone number of the monitored line.

For configuration information, see the "SCCP: Assigning Directory Numbers to Phones" section.

Monitor mode is intended for use only in the context of shared lines so that a receptionist can visually monitor the in-use status of several users' phone extensions; for example, for Busy Lamp Field (BLF) notification.

The following example shows a monitor-line configuration. Extension 2311 is the manager's line, and ephone 1 is the manager's phone. The manager's assistant monitors extension 2311 on button 2 of ephone 2. When the manager is on the line, the lamp is lit on the assistant's phone. If the lamp is not lit, the assistant can speed-dial the manager by pressing button 2.

ephone-dn 11

number 2311

ephone-dn 22

number 2322

ephone 1

button 1:11

ephone 2

button 1:22 2m11

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmespeed.html#wp1035362

Hope this helps!

Rob

EDIT: Paolo, slow down my friend. Lame typist at work over here :)

[pcameron · Accepted solution]

Depending on the version of IOS/CME , you will also need to add the firmware files for the 7914 as well. The details below are quite old (for 12.2.15ZJ code!) , but they should give you an idea of the config steps to bring the unit up.

First of all you need copy the file "S00103020002.bin" to the router flash memory. This is the firmware for the 7914 unit and is included in the ITS3.0 zip file.

Next, add the following line into the router config :

tftp-server flash:S00103020002.bin

Under the telephony-service config, add the following:

load 7914 S00103020002

To use the buttons, the 14 new lines on the 7914 appear after the 6 existing lines on the 7961 handset. You configure them exactly like the 7961 buttons.

[silex]

Many thanks for all the replies,I appreciate the time given and the comprehensive answers supplied, The suggestions have been very helpful.