I need to add background sound (sound like "beep") to the call that taking place (in CUCM or CME) and the sound must be recorded when the calls are recording. The calls are from outside (from pstn). Is there anyway that I can do it.
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You can setup call recording using CUCM, I cannot recall if the beep is actually recorded.
HTH, Please rate if so
thank for your replay.
I have 3rd party recording software. All I need is to add background sound to the call that taking place so that I can record it along with call. I need this background sound for security reasons (like a proof as the voice files are not edited). So is there any option to add background sound to the calls using CME or CUCM.
Thank You everybody for your answers... :-)
One more thing that I need your help. I need to add an announcement. (e.g.: this call will be recorded for quality purpose) before the recording starts in a live record environment.